Product Details
- Product Dimensions: 0.9 x 5.3 x 5.3 inches
- Shipping Weight: 0.8 ounces (View shipping rates and policies)
- Shipping: Currently, item can be shipped only within the U.S.
- ASIN: B004R6J2V6
- Item model number: MD014LL/A
By : Apple
List Price :
Price : $240.76
You Save : $8.24 (3%)
Product Description
Amazon.com Product Description
Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary service and support on your Mac to three years from the original Mac purchase date with the AppleCare Protection Plan. You get direct telephone access to Apple experts for technical questions, and you get global repair coverage--including both parts and labor--for your Mac and select Apple peripherals.
This version of AppleCare covers purchases of Apple MacBook, MacBook Pro, and MacBook Air laptop computers with screens 13 inches and smaller.
One stop for technical support
- Direct access to Apple experts
- Global repair coverage (may be subject to certain restrictions)
- Mail-in repair for Mac notebook computers: Mail in your Mac using a prepaid shipping box provided by Apple (availability depends on the location of the Apple Authorized Service Provider; Apple may also request that the customer replace components with readily installable parts)
- Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Apple hardware coverage
- Your Mac computer
- Included accessories such as the power adapter
- Apple memory (RAM)
- AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule (must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage)
- Apple display purchased with your Mac
Software support included
- Using Mac OS X
- Quick how-to questions about iLife and iWork
- Connecting to printers and AirPort networks
AppleCare Protection Plan (APP) Sales into the State of FloridaResellers are not permitted to sell the AppleCare Protection to consumers in the State of Florida. Consumers resident in Florida may purchase the APP from Apple directly through the Apple Retail Stores or the Apple Online Store (store.apple.com).
For Mac computers preconfigured with Mac OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase Mac OS X Server Software Support.
Overview Service and support from the people who know your Mac best. Every Mac comes with complimentary telephone technical support for 90 days from your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer's purchase date. You can call Apple's award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world. MacBook / MacBook Air / 13" MacBook Pro - AppleCare Protection Plan For up to three years from your computer’s original purchase date, the AppleCare Protection Plan gives you direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, Mac OS X, iLife, and iWork. And you get global repair coverage for your Mac — both parts and labor — through convenient service options. What's in the Box Getting started guide Terms and conditions Important Note The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty.
Technical Details
- The AppleCare Protection Plan gives you direct, one-stop access to Apple?s award-winning telephone technical support
- With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer's purchase date.
- You can call Apple's award-winning technical support experts as often as you like and get your questions answered.
- Global repair coverage for your Mac both parts and labor through convenient service options.
- The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty.
AppleCare Protection Plan for Mac Laptops 13 Inches and Below (NEWEST VERSION)
Customer Reviews
Please note, this version of the Applecare Protection Plan is only for the Macbook and the Macbook Pro 13".
The Macbook Pro 15" and 17" are covered under another version of the Applecare Protection Plan - AppleCare Protection Plan for Mac Laptops 15 Inches and Above (NEWEST VERSION) - For Portable Apple Computers 15 Inches and Above
The Applecare Protection Plan - an expensive but necessary requirement if you buy an apple laptop.
Why is it a requirement? Because Apple doesn't make the hard drives or the logicboards (motherboards) or the processors or the DVD burners inside their machines. Apple sources its parts from component manufacturers like Seagate, Nvidia, Intel, Sony etc etc. These parts just like all electronic components can and may fail after a period of time. Once a part fails, Apple is generally known to charge extremely high fees to repair or replace parts.
For example - Motherboards - $800 to $1200. Superdrive replacement - $200 to $300. LCD screen replacement - $500 to $600) It's better to be pay for Applecare once than pay Apple exorbitant repair fees every time a part fails.
Basically, the A.P.P. is a 2 year warranty extension to your apple laptop (that comes with a one year hardware warranty), it provides unlimited phone support and hardware diagnosis. It also offers Mail-in repair for Mac notebooks using a prepaid shipping box provided by Apple and service by an apple store or an Apple Authorized Service Provider.
Every mac (just like any other computer maker) comes with a 1 year standard warranty with 90 days of telephone support. During that one year, your hardware is covered against defects and failure by the standard Apple warranty (but not damage caused by you or accidents) If you purchase Applecare, then it adds 2 more years of hardware coverage against defects and unlimited telephone support after the one year is up.
The A.P.P. also gives you global repair coverage so if a hardware issues arises while you're in another country and there's an Apple Store or Apple Authorised Service Provider near by, you can take your mac in for diagnosis and repair.
It does not offer any sort of damage protection or on-site repair.
Please remember to buy the A.P.P. if you plan to do so before the first year of ownership is up. If you bought your machine on X Date 2011 - buy the A.P.P.before X Date 2012. Apple will not honor an A.P.P. policy bought even 2 days after the first year is over (in most cases unless you get lucky and speak to a friendly agent on the phone willing to relax the rules a bit)
I HATE to be recommending an extended warranty, but it's a necessary evil. There is no guarantee that something will go wrong with your expensive mac notebook after the first year but if something does go wrong after the first year, it's better to be covered by the A.P.P. and avoid paying those exorbitant repair/replacement costs.
If you don't want to buy Applecare, a great alternative is SquareTrade 3-Year Laptop/Tablet Warranty Plus Accident Protection (Laptop/Tablet $1000-1250). They have a protection package for computers too AND it includes damage protection (which Applecare doesn't offer)
NOTE - Don't buy Applecare from Apple. Look around - there are good deals to be found at Authorised Apple resellers and other legit online outlets which sell Applecare at a better price than Apple itself.
Hope this helps!
I have been buying Apple Care Protection Plans since the very beginning of the concept. Although my Apple products rarely need "Care", I have dealt with Apple numerous times regarding things that they shouldn't even be respondent to, such as 3rd party application conflicts. They will stay on the phone with you for hours if necessary, and they are always the epitome of politeness and expertise! Could be the reason they have been 1 in support for several years running!
0 comments:
Post a Comment